Talk

While talking about the Social Media Press release yesterday I mused about the need for real-time communications to be included in the system.
Actually the call is for a much broader inclusion of person to person or person to group communication in Internet services – direct discussion between people using a site and between users and [...]

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Voice Mash-ups – Imagination is the biggest barrier

I’ve been watching the growth of Iotum’s Free Conference calling service because conferencing is the perfect voice service for social media. So it was that last Friday I sat in on Alec Saunders Voice Mash-up conference call (download podcast) to learn where he, and a number of voice evangelists (Thomas Howe, Jim Courtney, Andy Abramson)  [...]

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Adding Voice

Years ago I was a product line manager at Computer Telephony hardware manufacturer. Back then the big applications were voice mail, automatic call distribution, and numerous variants of calling card, personal assistant and unified messaging applications – and of course conferencing.
Back in July Jeff Pulver lamented that not much has chanced – saying VoIP vendors [...]

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Enhancing E-Shopping with Voice

The other day I commented on a post Mitch Brisebois  made about Etsy  the fantastic crafters e-store. I thought I’d elaborate on those ideas here.
First what sets Etsy apart is it appears to understand that shopping isn’t just about getting what you want – it’s about the experience you have as you identify what you want.  [...]

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Presence

Alec Saunders posted an interesting item (manifesto) about Presence as a key enabler of next generation applications – both voice and web.  I’d argue that some web applications – especially blogs – have exploded in part due to a simple piece of presence technology – RSS – that made it possible to pay attention to [...]

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Media & Internet Telephony

As more services move to IP the boundaries between them will blur. Take Alec Saunders relaying that JaJah  has signed a distribution agreement with three European media companies  – to provide free telephone calling.
The media companies get new services that drive people to their web sites, and are probably linked to their properties in other [...]

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The Power of Voice

A London service – Directionless Enquirers – shows what you can do if you mix social networking, mobile and Internet voice a web site with people’s innate interest in helping one another.
Essentially what they want to do is replace soulless direction sources with real people helping real people.
What’s interesting to me is not the directions [...]

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